AWS Support Services
Efficient Support – Certified Professionals – Trusted Partner
On-Demand & Dedicated Support
On-Demand / Dedicated Support and Maintenance Services
As AWS Support and Consulting partner, we offer on-demand or dedicated support services with pay-as-you-go billing to manage and maintain your cloud infrastructure. We have a large team of certified AWS professionals who offer deployment, support and maintenance services. Amazon Web Services (AWS) platform is highly flexible, dynamic and scalable platform designed to support startups to large enterprise requirements. There are several organizations currently using AWS cloud platform but lack in-house specialized team of AWS professionals.
There are complex services with several applications, tools, classes, zones, etc. Which needs specialized skills and knowledge to properly design, deploy, manage and monitor to get the desired results. In order to manage and monitor such infrastructure either you need to have a certified AWS professionals in-house or AWS support service provider like Viana Labs which enables the same level of AWS support service experience as in-house team with unmatched quality.
Why Choose Us?
We Support On All AWS Services
Our customer account registration is important for us to serve our customer's with utmost commitment & priority. So click Create Support Ticket and complete the process of registration for Pay As You Go Support. Which will register your client account and enable you to raise any queries. We always recommend our clients to discuss with our cloud experts for any AWS queries, through chat or email about their requirements to get the complete understanding. We would be very happy to resolve all your business queries before the work is started and hours are logged.
Yes all our resources are AWS certified with specialised area of expetise. If you are registered client with us you can alwasy ask the expert for their AWS certification.
As we have the best and certified AWS cloud developers with us, we have our own Project Management System (PMS) where you will be able to monitor daily progress. You will have your separate login to use our PMS. You can create the tickets, assign work and take the follow up for your on-demand support through our systems. Our developers would be available via IM’s so that you can communicate faster.
On every ticket / work completion, team will mention the hours used. So you can easily monitor your work and hours utilization.
For your On Demand support cloud expert will be setting up quickly to initiate your work or project within a few hours of submission of your work ticket. Dedicated resource or team will be deployed, only when its a monthly 160 hrs on going long term contract.
We offers you a pay-as-you–go approach for AWS Cloud Support services. You pay only for the hours you used and without requiring long-term contracts. Our billing is similar to how you pay for utilities like water and electricity. You only pay for the support hours you consume, and once you stop using them, there are no additional costs or termination fees.
The billing structure is pretty simple and seamless. Your bill is generated on the actual hours you used for support service in a month and bill is generated around the first day of new month. Our per hour support services charges are $29 for hiring the on demand cloud experts. We accept payment via Paypal and also via bank transfer as soon the bill is generated.
We do not outsource your projects to any third party companies or freelancers. We have in-house AWS experts working on each project. In the case where you want a change of expert, send us an email and we will replace as per your requirements.
Yes hiring a dedicated AWS expert on long term with monthly commitment of 160 hours for your support or turnkey projects. The team will work like your in-house team directly communicating through chat, email, calls or video calls as per your business requirements. .
For dedicated monthly support or customized turnkey projects, contact us now.
Hire Cloud Engineers and Consultants for Your Projects
We being a business at Viana Labs very well understand that not every project requires an entire team. There are certain tasks that can be completed within an hour while some take few hours and some days. So unlike other companies, we do not charge our customers for no reason. We offer highly flexible hiring option by which you can choose to avail our cloud developers in India on hourly basis or dedicatedly for a specific project. You will have direct access to the cloud developers team member and you can communicate freely with them for the time period you hire them.
Based on the exclusivity of the project, you can also choose collaborate with multiple cloud developer team members and create your own virtual team. You can choose to hire our cloud developer for migration, cloud architecture designing or any of the list of the tasks mentioned.
We have a large pool of certified and highly experienced cloud engineers who specialize in various cloud platforms and technologies to assist you with the required support. Our team will work like your extra pair of hands and work alongside your internal teams.
For more information regarding our Services, let’s talk.